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Showing posts from January, 2024

Grooming Topics at Dee-O-Gee Franklin

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  Grooming Topics and Information at Dee-O-Gee Franklin To ensure a smooth and enjoyable experience for both you and your furry friend, we just want to make everyone aware of our Dee-O-Gee grooming policy and topics or questions surrounding grooming in not just our salon but ANY salon. 1.) Cancellation Policy: We kindly request a 48-hour notice for any cancellations. Cancellations must be made in writing within the original confirmation text stream. Verbal cancellations must also be followed up with a written response in the original appointment text stream to confirm the cancellation. Why do we ask this? Mainly because without adequate notice, we are not able to fill your spot. And we held your spot and turned away others who were wanting the spot.    For no-shows or cancellation without adequate notice, the following is our policy:     * First no-show or last-minute cancellation:   The full groom price of 100% of the groom may be charged. Exceptions can be made at salon discretio